Comments on: Squawq Analytics – Term metrics for Twitter http://labs.hapticdata.com/2009/12/squawq-analytics-term-metrics-for-twitter/ Tue, 28 Feb 2012 10:12:51 -0800 hourly 1 http://wordpress.org/?v=3.1.3 By: Brian Dunphy http://labs.hapticdata.com/2009/12/squawq-analytics-term-metrics-for-twitter/comment-page-1/#comment-169 Brian Dunphy Sun, 03 Jan 2010 19:34:41 +0000 http://labs.hapticdata.com/?p=439#comment-169 Hey Kyle, Sorry for the late response, just returning from the holidays. Thanks for the detailed feedback. Those are definitely common points made by our customers in regards to user experience. We have a few upcoming features that should help address some of those problems. Keep an eye out for the product newsletters which highlight said changes. Cheers, thanks again! Brian Dunphy Hey Kyle,

Sorry for the late response, just returning from the holidays.

Thanks for the detailed feedback. Those are definitely common points made by our customers in regards to user experience.

We have a few upcoming features that should help address some of those problems. Keep an eye out for the product newsletters which highlight said changes.

Cheers, thanks again!

Brian Dunphy

]]> By: Kyle http://labs.hapticdata.com/2009/12/squawq-analytics-term-metrics-for-twitter/comment-page-1/#comment-168 Kyle Sun, 20 Dec 2009 20:17:21 +0000 http://labs.hapticdata.com/?p=439#comment-168 Hello Brian, Let me first say that I did not intend to put down any hard work that your team has done. I understand that Radian6 involves a lot of work and a lot of difficult problems to solve. There is certainly a lot of value to Radian6 and I'm sure your team is full of talented people. For me, the time I have spent using Radian6 has been frustrating primarily because of the design approach to make it analogous to a desktop operating system. It felt cluttered because windows are aligned arbitrarily and needing to alter window stacking order was inefficient. I would really like to see Radian6 embrace a more usable web format and to create a system where secondary information does not block (stack over) the primary metrics. We continue to use Radian6 and look forward to seeing what you come up with. -Kyle Phillips Hello Brian,
Let me first say that I did not intend to put down any hard work that your team has done. I understand that Radian6 involves a lot of work and a lot of difficult problems to solve. There is certainly a lot of value to Radian6 and I’m sure your team is full of talented people.

For me, the time I have spent using Radian6 has been frustrating primarily because of the design approach to make it analogous to a desktop operating system. It felt cluttered because windows are aligned arbitrarily and needing to alter window stacking order was inefficient. I would really like to see Radian6 embrace a more usable web format and to create a system where secondary information does not block (stack over) the primary metrics.

We continue to use Radian6 and look forward to seeing what you come up with.

-Kyle Phillips

]]> By: Brian Dunphy http://labs.hapticdata.com/2009/12/squawq-analytics-term-metrics-for-twitter/comment-page-1/#comment-166 Brian Dunphy Fri, 18 Dec 2009 01:42:51 +0000 http://labs.hapticdata.com/?p=439#comment-166 Hey Kyle, I'm the UI Team Lead at Radian6. I'd like to thank you for your feedback on our User Experience. If you have any specific feedback as a user or as a UI/UX fellow, we would love to hear it! We are definitely aware of some of our UX issues and we are working aggressively to resolve them. Keep an eye out for some real improvements to our product in the future! I really like what you've come up with for the Squawq Analytics app, looks great! This is a great space to be in as a designer/developer. It offers an interesting data set to create visualizations for. Cheers, Brian Dunphy User Interface Team Lead Radian6 Hey Kyle,

I’m the UI Team Lead at Radian6.

I’d like to thank you for your feedback on our User Experience. If you have any specific feedback as a user or as a UI/UX fellow, we would love to hear it!

We are definitely aware of some of our UX issues and we are working aggressively to resolve them. Keep an eye out for some real improvements to our product in the future!

I really like what you’ve come up with for the Squawq Analytics app, looks great! This is a great space to be in as a designer/developer. It offers an interesting data set to create visualizations for.

Cheers,

Brian Dunphy
User Interface Team Lead
Radian6

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